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Commercial Pest Control, Small Business

Guidelines: Pest Management Standards for Food Processing & Handling Facilities

The 2026 Pest Management Standards for Food Processing & Handling Facilities, accompanying test, and study guide were developed as an invaluable resource to protect food and comply with Food Safety Modernization Act. NPMA continues to work with Federal Agencies and major global auditing companies to assist in ensuring the safety of America's food supply. Available in both English and Spanish.

Human Resources, Small Business, Management, Training & Development, Diversity & Inclusion

Guide to Hiring & Developing Pest Control Client Service Representatives

Rather than focusing solely on years of experience, the guide provides a practical framework for evaluating candidates and employees based on real, observable abilities.

Human Resources, Small Business, Management, Training & Development, Diversity & Inclusion

Guide to Hiring & Developing Pest Control Service Managers

Build a resilient, high-performing team ready to meet future challenges by strategically hiring and developing your pest control service managers.

Jan 5, 2025 Small Business, Family-owned Businesses, Strategy & Growth

Ask the Expert

Your company’s data has everything you need to make the right decision, drive toward your goals, and ensure your business is always poised for success.

Nov 1, 2023 Customer Service, Business, Legal & Compliance, Management, Small Business

Defining a Service Agreement

Service agreements formalize the understanding of the work an operator will do for a client and the process that will guide that work—and also play a vital role in solidifying customer relationships.

Nov 1, 2023 Management, Strategy & Growth, Small Business, Family-owned Businesses

Generational Legacy: Planning Ahead for Successful Transitions

Transferring the family business to the new generation can be difficult, and requires up-front strategic planning with the involvement of all stakeholders, as well as extensively cross-training new leaders.

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National Pest Management Association
10460 North Street, Fairfax, VA 22030 
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