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QualityPro Announces Client Service Professional Credential
This credential will serve to recognize office and sales team members for the vital contributions they make toward the pest management industry.
Read the New July/August PestWorld Magazine
Read the new July/August edition of PestWorld Magazine, focusing on customer management and service.
President's Message
In this edition of PestWorld magazine, our focus is on customer management—a cornerstone of our profession. Our ability to provide exceptional service and build lasting relationships with our clients is essential to our success.
A+ Customer Service
Good customer service means more than efficiently handling calls and scheduling. In top pest control services, A-plus customer service drives entire operations and growth.
How to Say NO
Here’s how to balance having those sometimes-difficult conversations and keeping your customers.
Dealing with Customer Attitudes
We’ll look at different scenarios and share ideas for how you can best equip employees to maintain professionalism while ensuring their mental health stays positive, too.