We gathered experts from across the industry to create an exam that truly tests the skills required of our industry’s client service professionals and we’re thrilled to announce that the credential is available now!

Review generation software is just one of the technological tools NPMA members are using to grow their businesses, streamline their procedures and enhance their customer service.

The QualityPro Client Service Professional Credential, is a comprehensive exam covering every area of customer service that an employee of a nationally accredited QualityPro company should know.  

ARM Solutions offers debt collection services. NPMA members receive 10% more accounts on top of what they purchase.