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Marketing Corner: Exceptional Customer Service
Exceptional customer service is crucial for the longevity and success of any company in this industry.
Making Sense of Customer Service Agreements
To protect your customer and your business, start every new client relationship with a solid contract that spells out exactly what services are covered.
QualityPro Announces Customer Service Professional Credential
This credential will serve to recognize office and sales team members for the vital contributions they make toward the pest management industry.
Sample Job Description: Customer Service Representative
This is a template that you can customize to your company and needs.
MSPCA Business Building Blocks & Connections
MSPCA has created a new event to help PMPs grow their businesses. The Business Building Blocks & Connections event will feature three business-building sessions on Sales, Customer Service, and Employee Engagement.
QualityPro Certificates: Find Yours Today!
QualityPro has been setting the standards for professionalism in pest management since 2004.