President's Message
The Backbone of Your Pest Management Business
Faye Golden, Cook's Pest Control Inc.
For pest management professionals, success hinges on more than just knowledge of pests and how to control them. It relies on a
strong team — a dedicated and skilled workforce that forms the backbone of your business. In this issue of PestWorld, we delve into
the crucial aspects of employee management, equipping you with the tools to build a team that thrives.
The current landscape presents both challenges and opportunities. The generational shift brings a new wave of talent — Generation Z —
with distinct work styles and preferences. Our first feature article, “The Generation Gap,” sheds light on these differences, offering guidance on bridging the gap and managing a multigenerational workforce effectively. Finding the right people in today’s competitive job market can be a hurdle. The second feature article, “Solving the Current Workforce Shortage,” explores effective recruitment practices that align with your company’s core values, while emphasizing rigorous vetting to ensure you bring in the best talent. The article goes beyond hiring, delving into onboarding strategies, skill set evaluation, and assigning the right people to the right positions.
NPMA’s Workforce Development program also offers valuable resources. This program includes a dedicated webpage, npmaworkforce.org, which serves as a central hub for recruitment tools and resources. NPMA has also expanded its veteran hiring program through the U.S. Department of Defense SkillBridge program, connecting you with a pool of talented and qualified individuals transitioning from military service.
Our third feature article, “How to Motivate People,” explores the various ways to inspire your workforce. By understanding what motivates your employees, you can create a work environment that fosters engagement and productivity.
Investing in your team is an investment in your company’s future. By recognizing the importance of employee management and implementing the strategies outlined in this issue of PestWorld, you can build a strong, motivated workforce that propels your pest management business to new heights.
