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Cover Story
Dealing With Difficult Customers
How to handle complaints, negative feedback and hostile situations
PestWorld Magazine 2022 Q4
November/December 2022
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Department Articles
The Future of NPMA
NPMA just concluded another successful PestWorld, and after gathering with such an amazing and energized group of pest management professionals, it’s hard not to marvel at how far we’ve come, both as an industry and as an association.
Key Learnings from a Lifelong Marketer: 6 Strategies for Success
The pest control industry has grown and evolved drastically over the last two decades with technological advancements, newer industry-wide initiatives, societal changes and cultural shifts.
Proving Your Professionalism to Customers
Credentialing through QualityPro is a great way to signal to other pest control companies that you are committed to helping professionalize the pest management industry.
A Fulfilling Job Helping Maintain Public Health
Morgan Manderfield always loved bugs and knew this passion would play a part in her future career.
Ask The Expert
Our expert on staff answers questions about beetles, Joro Spiders, and fly infestations.
