We gathered experts from across the industry to create an exam that truly tests the skills required of our industry’s client service professionals and we’re thrilled to announce that the credential is available now!

Route optimization enables predictable routing that pest control businesses can count on and plan around.

Get to Know Jean-loui Navarro, President of Mega Bee Rescues & Pest Control.

Marillian Missiti discusses the intricacies of “legal issues,” a topic that holds significant relevance for those of us who operate small businesses within the pest management industry. 

Service agreements formalize the understanding of the work an operator will do for a client and the process that will guide that work—and also play a vital role in solidifying customer relationships.

Transferring the family business to the new generation can be difficult, and requires up-front strategic planning with the involvement of all stakeholders, as well as extensively cross-training new leaders.