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PestWorld Magazine
Looking for a specific article from a past issue of PestWorld magazine? Use the search to filter on topics, departments or issues. The online archive goes back through January 2022. If you are looking for an article or issue prior to that date, please email npma@pestworld.org.
What’s the Buzz?
Get to know Martin Overline, president of Aardvark Pest Management in Philadelphia, PA.
The Future of NPMA
NPMA just concluded another successful PestWorld, and after gathering with such an amazing and energized group of pest management professionals, it’s hard not to marvel at how far we’ve come, both as an industry and as an association.
Dealing With Difficult Customers
How to handle complaints, negative feedback and hostile situations
Pest Control Companies Diversify Ways to Communicate More Effectively With Customers
We all seem to know someone—a nephew, a child, a friend, a grandchild, or even ourselves—who simply will not talk on the phone.
What Is Your Multiplier?
This is a question we do not often ask ourselves or think about, but the experience modification multiplier is a critical component of calculating your Workers Compensation premium.
Key Learnings from a Lifelong Marketer: 6 Strategies for Success
The pest control industry has grown and evolved drastically over the last two decades with technological advancements, newer industry-wide initiatives, societal changes and cultural shifts.
