While many think of the banking system, the electric grid and major retailers as the target for cyber-attacks, all companies—including pest-management firms—can find themselves in the crosshairs of a cyber-criminal, said Ari Rogoway, IT director of Sprague Pest, the largest commercial-only pest control company in the Western U.S.

Our expert on staff answers questions about HACCP programs and cockroach bait.

When you think of public policy, you probably do not think of technology (outside of perhaps email).

This message marks the beginning of my tenure as NPMA president, and I’m beyond thrilled to take the reins of this vibrant association.

Demographics are a key part of a business marketing strategy and, as such, it’s crucial to understand the characteristics of the people who use—or will use—your services.

It’s not every day you find someone with 22 years in the business at the ripe age of 40. But then there is King Jones III, who started as a Terminix technician at the age of 18.