Oct 12, 2020 Management, Sanitation/Bioremediation, Small Business

White Paper: Disinfection Service Implementation Considerations

This six page document covers disinfection in regards to the pest management industry in light of COVID-19. It includes topics such as: service, staffing, customer communication, training, PPE, product selection and other important details.

Aug 7, 2020 Management, Small Business, Training & Development

NPMA Library Update: The Importance of Having a Technical Expert in Your Business

NPMA's Library Updates provide in-depth information on a variety of topics, including training and employee resources.

Jan 1, 2020 Commercial Pest Control, Sanitation/Bioremediation, Management, Small Business

Template: Commercial Sanitation Contract

An example of a contract for commercial sanitation services

Oct 23, 2019 Commercial Pest Control, Management, Small Business

Guidelines: Pest Management Guidelines for Retail Food Handling Facilities and Restaurants

Guidelines for pest management professionals performing services for the retail food service industry. Available in both English and Spanish.

Mar 1, 2019 Management, Human Resources, Trends and Research

Report: Workplace Satisfaction Survey | 2019

Research from PCT and NPMA shows the general workplace satisfaction of the pest control industry from 2019

Jan 1, 2019 Residential Pest Control, Management, Customer Service, Small Business

Template: General Household Pest Control Contract

An example of a contract for general residential pest control services