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Course Offerings and Descriptions by Training Topic

Business Development

QualityPro Manager Training

Price:  Free

Description:  This course is a four-part animated training that covers the management and legal topics needed to be a great manager. This training is part of the set of valuable resources exclusively available to QualityPro accredited companies.

 

Occupational Health & Safety

Revised HCS Training on OSHA Label and SDS Updates

Price:  $20 (NPMA Member) / $40 (Non-Member)

Description:  This interactive 30-minute training provides learners with updated information about the Revise Hazard Communication Standard training required by OSHA.

 

OSHA’s Respirable Silica Standard Training

Price: $5 (NPMA Member) / $10 (Non-Member)

Description: This 15-minute training covers how exposure to respirable crystalline silica may occur when performing pest control work, avoidance measures that can be taken to limit exposure to workers, and what PMPs can do to comply with the new rule. This training will educate PMPs on the steps necessary to remain in compliance with the new OSHA respirable silica standard. 


Food Processing & Handling

NPMA Pest Management in Food Processing & Handling Facilities Exam

Price:  $25 (NPMA Member) / $50 (Non-Member)NPMA

Description: NPMA’s Pest Management in Food Processing & Handling Facilities Exam is a seven-part exam that evaluates your knowledge of the 2016 Standards for Pest Management in Food Processing and Handling Facilities. These standards were last updated in 2013, and this 2016 version provides updates and improvements to better address changing regulatory requirements and Food Safety Modernization Act standards, new technologies and better integrated pest management practices. Successful completion of this exam will earn a certificate of completion that provides evidence of GMP (Good Manufacturing Practices) training.

All employees of QualityPro accredited companies who perform or sell service in food processing and handling facilities should pass the exam below for the company to earn the QualityPro Food Safety service certification.


QualityPro Accreditation & Certification

*This exam is part of the valuable resources exclusively available only to QualityPro accredited companies.

*QualityPro Exam for Sales & Service Employees in the US

Price:  Free

Description:  All sales & service employees of QualityPro accredited companies must pass this exam. A study guide is included. The exam tests individuals’ knowledge of the following areas: pesticide application techniques and equipment, pesticides, pests, and customer relations.

*QualityPro Exam for Sales & Service Employees in Canada (English)

Price:  $10

Description:  All sales & service employees of QualityPro Canada accredited companies must pass this exam. A study guide is included. The exam tests individuals’ knowledge of the following areas: pesticide application techniques and equipment, pesticides, pests, and customer relations.

*L'examen QualityPro Canada (Français)

Price:  $10

Description:  All sales & service employees of QualityPro Canada accredited companies must pass this exam. A study guide is included. The exam tests individuals’ knowledge of the following areas: pesticide application techniques and equipment, pesticides, pests, and customer relations.

*QualityPro Pest Management in Food Processing & Handling Facilities Exam

Price:  $25 (NPMA Member) / $50 (Non-Member)

Description: The Pest Management in Food Processing & Handling Facilities Exam evaluates your knowledge of the 2016 Standards for Pest Management in Food Processing and Handling Facilities. These standards were last updated in 2013, and this 2016 version provides updates and improvements to better address changing regulatory requirements and Food Safety Modernization Act standards, new technologies and better integrated pest management practices. Successful completion of this exam will earn a certificate of completion that provides evidence of GMP (Good Manufacturing Practices) training.

All employees of QualityPro accredited companies who perform or sell service in food processing and handling facilities must pass this exam for the company to earn the QualityPro Food Safety service certification.

*GreenPro Exam

Price:  Free

Description:  All employees of QualityPro accredited companies who perform or sell a GreenPro certified service must pass this exam. A study guide is included. This exam tests individuals’ knowledge of the following areas: customer education, pest prevention, pesticides in green service, and physical pest management.
Note:  After completing this exam, individuals must pass the “GreenPro Update for Sales and Service Employees Exam” once every two years.

*QualityPro Schools Exam

Price:  Free

Description:  All employees of QualityPro accredited companies who perform or sell service in a K-12 school must pass this exam for the company to earn the QualityPro Schools service certification. A study guide is included. This exam tests individuals’ knowledge of the following areas: providing professional pest management services in schools.

*QualityPro Public Health Core Exam

Price:  Free

Description:  All employees of QualityPro accredited companies who perform or sell a QualityPro Public Health certified service must pass this exam for the company to earn and maintain the the QualityPro Public Health service certification. This exam tests individuals’ knowledge of the following areas: vector control core concepts, safety, customer communications, bed bugs, cockroaches, filth flies, mosquitoes, rodents, biting and stinging pests, wildlife, and pests-related conditions that require medical professionals. 

*QualityPro Public Health Mosquito Specialty Exam

Price:  Free

Description:  All employees of QualityPro accredited companies who perform or sell a mosquito service that has been QualityPro Public Health certified must pass this exam for the company to earn and maintain the the QualityPro Public Health service certification for their mosquito services. This exam tests individuals’ knowledge of the following areas within the specialty of mosquitoes: public health significance, identification, biology & behavior, control strategies including prevention and equipment, and customer related communication.

*QualityPro Public Health Rodent Specialty Exam

Price:  Free

Description:  All employees of QualityPro accredited companies who perform or sell a commensal rodent service that has been QualityPro Public Health certified must pass this exam for the company to earn and maintain the the QualityPro Public Health service certification for their rodent services. This exam tests individuals’ knowledge of the following areas within the specialty of commensal rodents: public health significance, identification, biology & behavior, control strategies including prevention and equipment, and customer communication.

Stop School Pests Exam

Price:  $50

Description:  To play their part on an integrated pest management team, PMPs are encouraged to read the study guide provided with this training and pass the exam. This exam was developed through a partnership between the National Pest Management Association and the Stop School Pests Program. This exam tests individuals’ knowledge of the following areas: providing professional pest management services in schools.


Structural Pest Management

Many Structural Pest Management Courses are approved for recertification credit in most states. To learn what credits you can earn in your state, click here.

 

New Online Learning Course! Understanding Antimicrobial and Disinfectant Product Labels

Price: Free

Description:  This free, 15-minute course provides a general overview of disinfectant and antimicrobial product labels for products used during COVID-19 disinfection services.  Learn what products have been registered with the EPA as disinfectants for COVID-19 and how to properly read a label to ensure you completely understand how to use a product effectively.

Arkansas 5-Hour Recertification Workshop

Price: $100 (NPMA Member) / $200 (Non-Member)

Description:  This 5-Hour course features topics covered in the Back to the Basics courses including Ant Control Through IPM, Controlling Cockroach Infestations, Don't Slack on Stinging Insect Management, Leading Your Company As An Essential Service and Protctor of Public Health, and Winning the War Against Wood Destroying Beetles.

 

Ants: Biology, Behavior, and Control

Price: $20 (NPMA Member) / $40 (Non-Member)

Description:  This 1-hour course provides a thorough review of the biology, behavior and control of multiple species of pest ant. This course can also be used as an effective training aid to help users prepare to take the Associate Certified Entomologist (ACE) Examination, administer through the Entomological Society of America.

 

Associate Certified Entomologist (ACE) Exam Preparation Course

Price:  $150 (NPMA Member) / $300 (Non-Member)

Description:  This 8-hour course is designed to help users prepare to take the ACE Examination administer through the Entomological Society of America. It provides an overview of important pest groups as well as training on the biology, behavior, and control of ants, cockroaches, filth flies, biting flies, social and solitary hymenoptera, and termites.

 

Back to the Basics: Ant Control Through IPM

Price:  $20 (NPMA Member) / $40 (Non-Member)

Description:  To successfully manage pest ants, more than one management practice is needed. PMPs often take great pride in properly identifying an ant and selecting the pesticide best suited for the situation. However, correcting conducive conditions is often ignored. In this session I’ll demonstrate how altering the landscape and making other environmental modifications can result in a long-lasting decline in odorous house ant populations around a home. You’ll also learn when it’s suitable to use a hand lens and smartphone to identify ants and when it’s not by listening to the pest ant case studies presented.

 

Back to the Basics: Controlling Cockroach Infestations 

Price:  $20 (NPMA Member) / $40 (Non-Member)

Description:  Not all cockroaches are the same. You need to understand their biology and habitat to determine whether they are multiplying indoors, outdoors, or a combination of both to choose an effective strategy. This webinar will cover the habits of some of the most common cockroaches you may encounter as well as the public health threat posed from cockroaches so that you can give your customer the best service and knowledge for proper protection.

 

Back to the Basics: Stinging Insect Management

Price:  $20 (NPMA Member) / $40 (Non-Member)

Description:  Get the practical information you need to properly identify common wasps and bees in and around structures. This webinar will teach you when to pull out your insecticides or when it's best to leave these busy creatures alone. Additionally, the speaker will cover proper PPE for management of a variety of stinging insects as well as stewardship of pollinators when controlling stinging insects. 

 

Back to the Basics: PMPs as Protectors of Public Health

Price:  $20 (NPMA Member) / $40 (Non-Member)

Description:  Professional pest management is one of three key factors attributed to providing the quality of life enjoyed in the United States. That’s because pest management professionals control dangerous pests such as rodents, cockroaches and flies that contaminate our food, spread disease, and damage our structures. In this session, learn how PMPs use their extensive knowledge of a pest’s biology and behavior to guide their management practices, and how their day-to-day services help to minimize health risks posed by many structure infesting pests.

 

Back to the Basics: Wood Destroying Beetles

Price:  $20 (NPMA Member) / $40 (Non-Member)

Description:  This webinar will help you determine which wood destroying beetle you may be dealing with using proper identification and then next steps to solve the issue. Can't find the culprit right away? Then be aware of the other signs of these pests by learning to identify both tell-tale damage and frass. Informative, real-world solutions using integrated pest management methods will be covered so that you can safely and effectively win the war against wood destroying beetles. 

 

Biting Flies: Biology, Behavior, and Control

Price:  $20 (NPMA Member) / $40 (Non-Member)

Description:  This 1-hour course provides in depth training on the biology, behavior, identification and management of several biting fly pests including mosquitoes, deer flies, black flies, horse flies, stable flies and biting midges. This course can also be used as an effective training aid to help users prepare to take the Associate Certified Entomologist (ACE) Examination, administer through the Entomological Society of America.

 

Cockroaches and Termites: Biology, Behavior, and Control

Price:  $20 (NPMA Member) / $40 (Non-Member)

Description:  This 1-hour training is broken up into two 30-minute lessons. In Lesson One, participants will review the biology, behavior, and control of the following cockroaches: German, Asian, brownbanded, woods, American, Australian, smokybrown, oriental and Surinam. In lesson two, participants will review the biology, behavior, identification and management of termites. This course can also be used as an effective training aid to help users prepare to take the Associate Certified Entomologist (ACE) Examination, administer through the Entomological Society of America.

 

Completing the NPMA-33 WDI Inspection Report

Price:  FREE

Description:  This free online training course is designed to provide instruction on completing the revised NPMA-33 Wood Destroying Insect (WDI) Inspection Report. This 30-minute training will review when and why to use the NPMA-33 report, recent revisions to the form, and how to properly complete this document. 

 

Filth Breeding Flies: Biology, Behavior, and Control

Price:  $20 (NPMA Member) / $40 (Non-Member)

Description:  This 1-hour course provides in depth training on the biology, behavior, identification and management of several filth breeding and nuisance fly pests including the house fly, drain fly, fruit/vinegar fly, phorid fly, cluster fly, soldier fly, crane fly, fungus gnat, blow/bottle fly, eye gnat, flesh fly, dung fly and the lesser house fly. This course can also be used as an effective training aid to help users prepare to take the Associate Certified Entomologist (ACE) Examination, administer through the Entomological Society of America.

 

Introduction to Pest Groups

Price:  $20 (NPMA Member) / $40 (Non-Member)

Description:  This 1-hour course covers general insect classification, biology and important pest groups. This course also provides a general overview of the Associate Certified Entomologist (ACE) Examination, and can be used as an effective training aid to help users prepare to take the ACE exam that is administer through the Entomological Society of America.

 

NPMA Bed Bug Basics

Price:  $20 (NPMA Member) / $40 (Non-Member)

Description:  This interactive 1-hour module will take you through biology and control techniques associated with bed bugs and will also provide education on the NPMA BMPs and various treatment methods currently available to PMPs.

 

NPMA New Hire Training for Service Technicians

Price:  $60 (NPMA Member) / $120 (Non-Member)

Description:  This 6-hour training is designed to prepare new structural pest control technicians for their career in pest management. This nine-part course provides an overview of integrated pest management, federal laws that govern this industry, the product label, pesticides, important pest groups, basic pest control equipment and safety.

NPMA Pest Management in Health Care Facilities 

Price:  $20 (NPMA Member) / $40 (Non-Member)

Description:  This 1-hour course is designed to provide a thorough review of the processes and procedures for managing pests within healthcare facilities. This four-part training provides an overview of the pest management challenges facing healthcare facilities, federal laws and facility regulations that govern pest management, the product label, important pest groups commonly encountered in healthcare facilities, and steps for developing an integrated pest management program. 

NPMA Pollinator Awareness Training

Price:  $20 (NPMA Member) / $40 (Non-Member)

Description:  This 30-minute course will provide training on who are pollinators and why they matter, important issues surrounding managed honey bees, the pollinator protection box that is now required to be on neonicotinoid products labeled for outdoor use, and how to communicate all of the above information to your customers.

NPMA Rodenticide Stewardship

Price:  $20 (NPMA Member) / $40 (Non-Member)

Description:  This 1-hour training course represents a proactive effort from the pest management industry to educate certified pest control applicators on the responsible use of anticoagulant rodenticides. The strategies and methods provided in this two-part training will instill knowledge above and beyond state and federal educational requirements for the handling and application of rodenticides. Instructional topics include the importance of rodent management, commensal rodent biology and behavior, integrated rodent management, and the safe handling and application of anticoagulant rodenticides.

Social and Solitary Hymenoptera: Biology, Behavior, and Control

Price:  $20 (NPMA Member) / $40 (Non-Member)

Description:  This training is broken up into two 30-minute lessons. Lesson One provides in depth training on the biology, behavior, identification and management of several social hymenoptera including the yellowjacket. paper wasp, hornet, honey bee, and bumblebee. In lesson two, participants review the biology, behavior, identification and management of several solitary hymenoptera including mining and digger bees, the plaster bee, yellow-faced bee, sweat and alkali bees, mason, and leaf-cutter bees. This course can also be used as an effective training aid to help users prepare to take the Associate Certified Entomologist (ACE) Examination, administer through the Entomological Society of America.

 

VPMA WDI Inspection Recertification

Price:  $85

Description:  This course serves as the recertification component of the Virginia Pest Management Association WDI Inspector Program. Successful completion of this course and the final exam will earn users their VPMA WDI Recertification Inspection Certificate.

Zika Virus and Integrated Vector Management

Price:  Free!

Description:  This 30-minute training is intended to provide a brief review of Zika virus and where it came from, the status of Zika virus in the Americas as well as the biology behavior and management of mosquitoes.