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On Demand

NPMA OnDemand is designed to provide you with expert advice and information on the industry and management issues you encounter daily.

Upcoming Webinar Schedule


NPMA’s Small Business Toolbox Webinar Series– FREE TO MEMBERS!

EPISODE 3 – Establishing A Company Culture | Wednesday, March 31, 2021 | 3:00-4:00 PM EST


Ashley Morrison, City Wide Exterminating, Locust, NC; Kyle Varona, Fahey Pest & Lawn Solutions, Sarasota, FL; Megan Thomas, Thomas Pest Services, Schenectady, NY

At what point does culture become important to a small pest management company? As soon as you hire your first employee! Culture is often seen as fluffy, time-consuming, and expensive but it does not have to be! In this third segment of the Small Business Toolbox Series, hear from culture experts and industry leaders, Megan Thomas of Thomas Pest Services in Albany, New York, and Kyle Varona of Fahey Pest and Lawn in Sarasota, Florida.  Learn why culture matters from the first hire, how to quickly identify culture, and how to inexpensively make it part of everyday work life. From their experiences, Megan will share how Thomas Pest built a culture from scratch and how Kyle adjusted his culture as a third-generation leader.



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If you have any questions or would like to offer suggestions for the NPMA on Demand series, please contact Rachel Dittman at